Honoring our Veterans is what we're doing here. At first it started about me. I wanted MY wings. I was proud of them, and wanted a reminder of my accomplishments. The hats came out so well that I thought others would like them as much as I did. And many agreed.
Next step...make pilotballcaps.com a reality...with no budget. No experience. No knowledge of how to build a website, of market products, or using social media. But learn I did... with many mistakes, I finally got a groove and realized my biggest strength was personal relationships. I could relate to Veterans, we shared a common bond... and that was the easy part. That's why we try and connect with all of our customers, and many have really become friends.
What followed was a gradual expansion to include other aviation specialties, squadrons, airlines and aircraft. Most were at the request of our customers..and many of those did very well. Many did not and we still have the original order in stock.
Our commitment to Vets is why we have kept our prices what they were ten years ago. It's also why we've sent hats to some Vets when they couldn't afford them, donated to different causes, and joined a variety of Vet's groups. We just believe in it. The time is coming when we have to raise prices. Not because of a profit issue, but rather due to ever increasing shipping costs much of which we have incurred.
Thanks to our thousands of loyal customers and friends. To our Veterans...thank you for your service and sacrifice. And remember to tell your buddies about our little endeavor!
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